Support
Develop players, select your lineup and tactics, and build a coaching career from youth football to the first team.
Contact support
Open the top-right menu in the app and choose Contact. Include the diagnostic ID and account ID if an error appears. You can inspect diagnostic logs before sending them.
Email supportDo not send passwords, card numbers or raw Apple purchase receipts.
Move your saves to a new device
On the old device, open Settings and the iCloud transfer screen, then create a backup. On the new device, sign in to the same Apple Account and review and restore that backup. This is a manual backup, not automatic sync. Verify the backup and restoration before giving up the old device.
Restore purchases and manage Premium
Use Restore Purchases with the same Apple Account to restore eligible one-time products and active subscriptions. Consumed balls are not granted again through Restore Purchases. Use an iCloud backup to transfer your saved ball balance and career data.
In Japan, Premium is JPY 680 monthly or JPY 2,480 for lifetime access. Eligible first-time monthly subscribers receive one week free, followed by automatic monthly renewal. See the purchase screen for local prices and eligibility. Buying lifetime access does not automatically cancel an existing monthly subscription.
Manage cancellation in Apple's subscription settings at least 24 hours before the current period ends.
Monthly purchase limits by age
| Declared age | Calendar month (Japan time) |
|---|
| Under 16 | JPY 5,000 |
| 16–17 | JPY 10,000 |
| 18+ | No limit |
Balls, one-time products and monthly Premium are included. This controls new purchases initiated in the app; it cannot stop Apple-managed automatic renewals. Non-JPY purchases count at the same product's Japanese reference price. Minors need guardian consent and iOS 18 or later so the app can check complete consumable purchase history.